Online customer care applying today's technology to achieve world-class customer interaction

By: Material type: TextTextPublication details: Milwankee ASQ Quality Press 1998Description: xiv, : 265p. Subject(s): DDC classification:
  • 658.8'12 CUS 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.8'12 CUS  (Browse shelf(Opens below)) Available 8719

Includes bibliographical references and index 

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Williamson Magor Library | International Management Institute New Delhi