Includes bibliographical references and index.

L&D leaders must know how to connect learning strategies with business strategies and communicate effectively with leaders to improve employee performance and drive revenue. In other words, L&D needs to run like a business. Enter learning operations expert Tracie Cantu and her innovative Learning Operations Blueprint, which puts critical business needs first and brings rigorous systems-based thinking to corporate learning.

This first-of-its-kind approach offers step-by-step guidance for updating L&D processes and structures to immediately improve results and increase the relevance of the L&D function. When learning teams and leadership become better partners, outcomes improve for organizations and employees.
You’ll learn how to build an L&D business model that works, how to manage a portfolio of learning products, and how to design employee learning experiences that improve outcomes without demanding more tech or human resources.

Cantu also provides questions for reflection, checklists, worksheets, and scorecards for practical application of her recommendations. Each chapter includes tips for taking action immediately and real-world stories that illustrate how to use the framework successfully and avoid common pitfalls.
With this book, you will learn to scale your impact, secure your influence, and reach L&D’s potential.