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Zero defect marketing: the secrets of selling high tech services

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Material type: Text

TextPublication details: Homewood: Dow Jones-Irwin; c1988.Description: xii, 275 pSubject(s):

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Holdings
Item type	Current library	Call number	Status	Barcode
Book	IMI Delhi	658.8 FRI (Browse shelf(Opens below))	Available	2557

Includes index.

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