Service marketing Integrating customer focus across the firm Valarie A. Zeithaml...[et al]

Contributor(s): Material type: TextTextPublication details: New Delhi Tata Mcgraw Hill education pvt ltd 2011Edition: 5th ed.  Description: xxvii,763p Subject(s): DDC classification:
  • 658.8 SER
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Holdings
Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.8 SER (Browse shelf(Opens below)) Available G5692
Book Book International Management Institute New Delhi 658.8 SER (Browse shelf(Opens below)) Available G2898
Book Book International Management Institute New Delhi 658.8 SER (Browse shelf(Opens below)) Available 17673

Includes index 

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Williamson Magor Library | International Management Institute New Delhi