The one minute apology a powerful way to make things better Ken Blanchard and Margret McBride

By: Contributor(s): Material type: TextTextPublication details: New Delhi Harper Collins publishers India/India today group 2003Description: xi,114p Subject(s): DDC classification:
  • 650.13 BLA 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 650.13 BLA  (Browse shelf(Opens below)) Available 13990

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Williamson Magor Library | International Management Institute New Delhi