Customer satisfaction measurement simplified a step-by-step guide for ISO 9001 2000 certification

By: Material type: TextTextPublication details: Milwaukee ASQ Quality Press 2002Description: xx, : 307p. Subject(s): DDC classification:
  • 658.562 VAV 
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Book Book International Management Institute New Delhi 658.562 VAV  (Browse shelf(Opens below)) Available 12360
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Williamson Magor Library | International Management Institute New Delhi