Performance driven CRM (Record no. 9268)

MARC details
000 -LEADER
fixed length control field 00884aam a2200205 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241204213612.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 241204b2002 xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency IMI, New Delhi
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 BRO 
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Brown, Stanley A
245 ## - TITLE STATEMENT
Title Performance driven CRM
Remainder of title how to make your customer relationship management vision a reality
Statement of responsibility, etc. Stanley A Brown and Moosha Gulycz
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Ontario
Name of publisher, distributor, etc. John Wiley & Sons Canada Ltd
Date of publication, distribution, etc. 2002
300 ## - PHYSICAL DESCRIPTION
Extent xx,272p. 
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Customer relations-Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Gulycz, Moosha 
920 ## -
-- 9258
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
a Performance driven CRM : how to make your customer relationship management vision a reality / Stanley A Brown and Moosha Gulycz 
960 ## - PHYSICAL LOCATION (RLIN)
Physical location, PLOC (RLIN) Ontario: John Wiley & Sons Canada Ltd., 2002. 
969 ## -
-- Books 
909 ## -
-- 11592 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category11592ShelfC RESTRICTED_DOC    N'
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Koha item type
        International Management Institute New Delhi International Management Institute New Delhi 05/07/2002   658.812 BRO  11592 Book

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