Customer satisfaction measurement (Record no. 6764)

MARC details
000 -LEADER
fixed length control field 00756aam a2200193 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241204213531.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 241204b1984 xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency IMI, New Delhi
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 PAG 
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Page, Keith
245 ## - TITLE STATEMENT
Title Customer satisfaction measurement
Remainder of title a practica user's guide
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Cheltenham
Name of publisher, distributor, etc. Stanley Thornes(publishers) ltd
Date of publication, distribution, etc. 1984
300 ## - PHYSICAL DESCRIPTION
Extent ccxi,920p 
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Market research
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Customer satisfaction
920 ## -
-- 6757libsysrecord: "Linear Card 
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
a Customer satisfaction measurement : a practica user's guide 
960 ## - PHYSICAL LOCATION (RLIN)
Physical location, PLOC (RLIN) Cheltenham: Stanley Thornes(publishers) ltd, 1984. 
969 ## -
-- Books 
909 ## -
-- 7274 (Ref.)      Accn No.Item StatusAdd IdLocationItem Category7274Ref.R RESTRICTED_DOC    N"
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Koha item type
        International Management Institute New Delhi International Management Institute New Delhi 10/09/1999   658.812 PAG  7274 Reference

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