Customer loyalty and success (Record no. 488)

MARC details
000 -LEADER
fixed length control field 00704aam a2200205 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20241204213349.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 241204b1995 xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency IMI, New Delhi
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 LYN 
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Lunch, James J.
245 ## - TITLE STATEMENT
Title Customer loyalty and success
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Houndmills
Name of publisher, distributor, etc. Macmillan Press Ltd
Date of publication, distribution, etc. 1995
300 ## - PHYSICAL DESCRIPTION
Extent xiv, : 292p. : 23cm. 
500 ## - GENERAL NOTE
General note Includes index 
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Customer care
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Marketing
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element Human resource management
920 ## -
-- 488
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
a Customer loyalty and success 
960 ## - PHYSICAL LOCATION (RLIN)
Physical location, PLOC (RLIN) Houndmills: Macmillan Press Ltd., 1995. 
969 ## -
-- Books 
909 ## -
-- 6162 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category6162ShelfC RESTRICTED_DOC    N'
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Koha item type
        International Management Institute New Delhi International Management Institute New Delhi 01/11/1996   658.812 LYN  6162 Book

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