The AI revolution in customer service and support (Record no. 30547)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01649nam a2200253 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250728b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780138286507 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 650.028563 SMI |
| Item number | SMI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Smith, Ross |
| 245 ## - TITLE STATEMENT | |
| Title | The AI revolution in customer service and support |
| Remainder of title | : a practical guide to impactful deployment of AI to best serve your customers |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Jersey: |
| Name of publisher, distributor, etc. | Pearson Education, Inc., |
| Date of publication, distribution, etc. | 2025. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 526p. |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references and index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | AI is having a profound impact on nearly every sector of the workforce. Huge professional and financial opportunities await in the key domains of computer networking,<br/>cybersecurity, IoT, and cloud computing. The AI Revolution in Networking, Cybersecurity, and Emerging Technologies will give you the edge you need to harness AI for your benefit.<br/>Learn how AI can efficiently identify shadow data, fortify security measures, generate predictive analytics in real time, and so much more. In this comprehensive guide, Cisco<br/>professionals Omar Santos, Samer Salam, and Hazim Dahir engage you in both AI application and theory through practical case studies and predictions of future trends, which<br/>makes this book not just a valuable guide for today, but an indispensable resource for tomorrow. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Artificial intelligence |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Internet of things |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | AI Revolution |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | AI-Customer service support |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | AI revolution-customer support operation |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Cubino, Mayte |
| Relator term | Author |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mckeon, Emily |
| Relator term | Author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Suppress in OPAC | No |
| Koha item type | Book |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | IMI Delhi | IMI Delhi | General stacks | 23/06/2025 | 650.028563 SMI | 22132 | 28/07/2025 | 28/07/2025 | Book |