Customer innovation (Record no. 21328)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00982aam a2200253 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241204213929.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241204b2019 xxu||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | IMI, New Delhi |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780749484187 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | IMI, New Delhi |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 DEB |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Debruyne, Marion |
| 245 ## - TITLE STATEMENT | |
| Title | Customer innovation |
| Remainder of title | Delivering a customer-led strategy for sustainable growth |
| Statement of responsibility, etc. | by Marion Debruyne and Koen Tackx |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Kogan Page |
| Date of publication, distribution, etc. | 2019 |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 250p |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 630 ## - SUBJECT ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Customer relations; Customer services; Strategic planning |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Tackx, Koen |
| 920 ## - | |
| -- | 21311 |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| a | Customer innovation : Delivering a customer-led strategy for sustainable growth / by Marion Debruyne and Koen Tackx |
| 960 ## - PHYSICAL LOCATION (RLIN) | |
| Physical location, PLOC (RLIN) | New Delhi: Kogan Page, c2019. |
| 969 ## - | |
| -- | Books |
| 909 ## - | |
| -- | 20676 (Shelf) Accn No.Item StatusAdd IdLocationItem Category20676ShelfC RESTRICTED_DOC N' |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| International Management Institute New Delhi | International Management Institute New Delhi | 15/07/2019 | 658.812 DEB | 20676 | Book |