How to measure customer satisfaction
Hill, Nigel
How to measure customer satisfaction Nigel Hill, John Brierley and Rob MacDougall - Hampshire Gower Publishing Ltd 1999 - viii,136p.
658.812 HIL
How to measure customer satisfaction Nigel Hill, John Brierley and Rob MacDougall - Hampshire Gower Publishing Ltd 1999 - viii,136p.
658.812 HIL