Applying TQM to customer responsive management
Davis, Frank W
Applying TQM to customer responsive management by Frank W Davis and Karl B. Manrodt - New Delhi Infinity books 2000 - xvii,416p
Incldes bibliographical reference and index
658.812 DAV
Applying TQM to customer responsive management by Frank W Davis and Karl B. Manrodt - New Delhi Infinity books 2000 - xvii,416p
Incldes bibliographical reference and index
658.812 DAV