Essentials of services marketing

Essentials of services marketing Jochen Wirtz...[et al.] - 3rd ed.  - Noida Pearson India Education Services Pvt Ltd 2019 - xxxii, 675 p. 

Includes bibliographical references and index 

9789353435417 


Service industries-Marketing 

658.8 ESS

Williamson Magor Library | International Management Institute New Delhi