Critical shift the future of quality in organizational performance

Silverman, Lori L.

Critical shift the future of quality in organizational performance Lori L. Silverman with Annabeth L. Propst - Milwaukee ASQ Quality Press 1999 - xxvi, 294p. 

Includes bibliographical references and index. 

9780873894456 


Quality of products-Management.; Quality assurance-Management.; Organizational effectiveness. 

658.562 SIL 

Williamson Magor Library | International Management Institute New Delhi