Managing service operations design and implementation
Hollins, Bill
Managing service operations design and implementation by Bill Hollins and Sadie Shinkins - London Sage Publication 2006 - xii, : 299p
Includes bibliographical references and index
658 HOL
Managing service operations design and implementation by Bill Hollins and Sadie Shinkins - London Sage Publication 2006 - xii, : 299p
Includes bibliographical references and index
658 HOL