Love thy customer creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers

Brinkman, Rick

Love thy customer creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers Rick Brinkman and Rick Kirschner - New York New Delhi 2006 - ix,133p 

658.812 BRI 

Williamson Magor Library | International Management Institute New Delhi