Lean for service organizations and offices a holistic approach for achieving operational excellence and improvements

Sarkar, Debashis

Lean for service organizations and offices a holistic approach for achieving operational excellence and improvements - Delhi ASQ quality press and Dorling Kindersley publishing Inc 2008 - xvi,231p 

Includes bibliographical references and index 

658 SAR 

Williamson Magor Library | International Management Institute New Delhi