Satisfaction how every great company listens to the voice of the customer

Denove, Chris

Satisfaction how every great company listens to the voice of the customer Chris Denove and James D Power - New Delhi Portfolio (Penguin Books) 2006 - xxi, 266 p. 

Includes index 

9780143062318 

658.8343 DEN 

Williamson Magor Library | International Management Institute New Delhi