Why CRM doesn't work how to win by letting customers manage the relationship
Newell, Frederick
Why CRM doesn't work how to win by letting customers manage the relationship - London Kogan Page Ltd 2003 - xvii, : 263p.
658.812 NEW
Why CRM doesn't work how to win by letting customers manage the relationship - London Kogan Page Ltd 2003 - xvii, : 263p.
658.812 NEW