Operations management customer-Focused principles
Schonberger, Richard J
Operations management customer-Focused principles Richard J. Schonberger, Edward M. Knod - 6th ed. - Chicago Irwin 1997 - xii,723p
Includes index
658.5 SCH
Operations management customer-Focused principles Richard J. Schonberger, Edward M. Knod - 6th ed. - Chicago Irwin 1997 - xii,723p
Includes index
658.5 SCH