Customer satisfaction is worthless, customer loyalty is priceless how to make customers love you, keep them coming back, and tell everyone they know

By: Material type: TextTextPublication details: Austin Bard Press 1998Description: 288p. Subject(s): DDC classification:
  • 658.8'12 GIT 
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Item type Current library Call number Status Barcode
Book Book International Management Institute New Delhi 658.8'12 GIT  (Browse shelf(Opens below)) Available 8736

Includes index 

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Williamson Magor Library | International Management Institute New Delhi