| 000 | 00817aam a2200205 4500 | ||
|---|---|---|---|
| 005 | 20241204213623.0 | ||
| 008 | 241204b2002 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aThe CRM handbook _ba business guide to customer relationship management |
||
| 260 |
_aDelhi _bPearson Education _c2002 |
||
| 690 | _aCustomer relations-Management | ||
| 920 | _a9942 | ||
| 082 | _a658.812 DYC | ||
| 100 | _aDyche, Jill | ||
| 300 | _axxiv, : 307p. | ||
| 400 | _v Addison-Wesley Information Technology series | ||
| 945 | _aThe CRM handbook : a business guide to customer relationship management | ||
| 960 | _aDelhi: Pearson Education, 2002. | ||
| 969 | _aBooks | ||
| 909 | _p12240 (Ref.) Accn No.Item StatusAdd IdLocationItem Category12240Ref.R12241Ref.R12242Ref.RG2583ShelfCG2584ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c9952 _d9952 |
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