000 00884aam a2200205 4500
005 20241204213612.0
008 241204b2002 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aPerformance driven CRM
_bhow to make your customer relationship management vision a reality
_cStanley A Brown and Moosha Gulycz
260 _aOntario
_bJohn Wiley & Sons Canada Ltd
_c2002
690 _aCustomer relations-Management
920 _a9258
082 _a658.812 BRO 
100 _aBrown, Stanley A
300 _axx,272p. 
700 _aGulycz, Moosha 
945 _aPerformance driven CRM : how to make your customer relationship management vision a reality / Stanley A Brown and Moosha Gulycz 
960 _aOntario: John Wiley & Sons Canada Ltd., 2002. 
969 _aBooks 
909 _p11592 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category11592ShelfC RESTRICTED_DOC    N'
999 _c9268
_d9268