| 000 | 00889aam a2200205 4500 | ||
|---|---|---|---|
| 005 | 20241204213611.0 | ||
| 008 | 241204b2000 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aZero time _bproviding instant customer value-everytime, all the time _cRaymond Yeh, Keri Pearlson, George Kozmetsky |
||
| 260 |
_aNew York _bJohn Wiley & Sons _c2000 |
||
| 690 | _aStrategic planning | ||
| 690 | _aConsumer satisfaction | ||
| 690 | _aCustomer relations | ||
| 920 | _a9240 | ||
| 082 | _a658.812 YEH | ||
| 100 | _aYeh, Raymond | ||
| 300 | _axiv, : 270p. | ||
| 700 | _aPearlson, Keri Kozmetsky, George | ||
| 945 | _aZero time : providing instant customer value-everytime, all the time / Raymond Yeh, Keri Pearlson, George Kozmetsky | ||
| 960 | _aNew York: John Wiley & Sons, 2000. | ||
| 969 | _aBooks | ||
| 909 | _p11557 (Shelf) Accn No.Item StatusAdd IdLocationItem Category11557ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c9250 _d9250 |
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