000 00870aam a2200193 4500
005 20241204213608.0
008 241204b2001 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aThe handbook of key customer relationship management
_bthe definitive guide to winning, managing and developing key account business
260 _aDelhi
_bAddison Wesley Longman
_c2001
690 _aCustomer relations
690 _aKey customer relationship management
920 _a9028
082 _a658.812 BUR 
100 _aBurnett, Ken
300 _axiv, : 401p. 
945 _aThe handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business 
960 _aDelhi: Addison Wesley Longman, 2001. 
969 _aBooks 
909 _p11388 (Ref.)      Accn No.Item StatusAdd IdLocationItem Category11388Ref.R RESTRICTED_DOC    N'
999 _c9038
_d9038