000 00821aam a2200193 4500
005 20241204213604.0
008 241204b2001 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aThe relationship-Based enterprise
_bpowrering business success through customer relationship management
260 _aToronoto
_bMcgraw-Hill Ryerson
_c2001
690 _aDMR consulting centre for strategic leadership
690 _aCustomer relations
920 _a8777
082 _a658.812 MCK 
100 _aMcKenzie, Ray
300 _axiv,368p 
945 _aThe relationship-Based enterprise : powrering business success through customer relationship management 
960 _aToronoto: Mcgraw-Hill Ryerson, 2001. 
969 _aBooks 
909 _p11066 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category11066ShelfC RESTRICTED_DOC    N'
999 _c8787
_d8787