000 | 00874aam a2200205 4500 | ||
---|---|---|---|
005 | 20241204213600.0 | ||
008 | 241204b2000 xxu||||| |||| 00| 0 eng d | ||
040 | _aIMI, New Delhi | ||
245 |
_aThe e process edge _bcreating customer value and business wealth in the internet Era _cPeter Keen, Mark McDonald |
||
260 |
_aNew Delhi _bTata Mcgraw-Hill publishing company ltd _c2000 |
||
690 | _aCustomer relations | ||
690 | _aE commerce | ||
920 | _a8536 | ||
082 | _a658.872 KEE | ||
100 | _aKeen, Peter | ||
300 | _axx,300p | ||
700 | _aMcDonald, mark | ||
945 | _aThe e process edge : creating customer value and business wealth in the internet Era / Peter Keen, Mark McDonald | ||
960 | _aNew Delhi: Tata Mcgraw-Hill publishing company ltd, 2000. | ||
969 | _aBooks | ||
909 | _p10882 (Shelf) Accn No.Item StatusAdd IdLocationItem Category10882ShelfC RESTRICTED_DOC N' | ||
999 |
_c8546 _d8546 |