| 000 | 00557aam a2200193 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250102154109.0 | ||
| 008 | 250102b |||||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 040 | _c | ||
| 082 | _a658.8120954 BAL | ||
| 100 | _aBalachandran, S | ||
| 245 | _aCustomer-driven services management | ||
| 260 |
_aNew Delhi _bResponse books _c1999 |
||
| 300 | _a333p | ||
| 690 | _aMarketing managment-India | ||
| 690 | _aCustomer service-India | ||
| 942 |
_2ddc _cC _n0 |
||
| 945 | _aCustomer-driven services management | ||
| 960 | _aNew Delhi: Response books, 1999. | ||
| 999 |
_c7195 _d7195 |
||