| 000 | 00914aam a2200217 4500 | ||
|---|---|---|---|
| 005 | 20241204213537.0 | ||
| 008 | 241204b2000 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aApplying TQM to customer responsive management _cby Frank W Davis and Karl B. Manrodt |
||
| 260 |
_aNew Delhi _bInfinity books _c2000 |
||
| 690 | _acustomer relations | ||
| 690 | _acustomer responsive management | ||
| 690 | _aTotal quality management-customer responsive management | ||
| 920 | _a7085 | ||
| 082 | _a658.812 DAV | ||
| 100 | _aDavis, Frank W | ||
| 300 | _axvii,416p | ||
| 500 | _aIncldes bibliographical reference and index | ||
| 700 | _aManrodt, Karl B | ||
| 945 | _aApplying TQM to customer responsive management / by Frank W Davis and Karl B. Manrodt | ||
| 960 | _aNew Delhi: Infinity books, 2000. | ||
| 969 | _aBooks | ||
| 909 | _p9329 (Shelf) Accn No.Item StatusAdd IdLocationItem Category9329ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c7093 _d7093 |
||