| 000 | 00705aam a2200193 4500 | ||
|---|---|---|---|
| 005 | 20241204213536.0 | ||
| 008 | 241204b1999 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aManaging quality _ba practical guide to customer satisfaction |
||
| 260 |
_aNew Delhi _bResponse books _c1999 |
||
| 690 | _aconsumer satisfaction | ||
| 690 | _aTotoal quality management | ||
| 920 | _a7003 | ||
| 082 | _a658.562 MUR | ||
| 100 | _aMurthy, D.B.N | ||
| 300 | _a226p | ||
| 945 | _aManaging quality : a practical guide to customer satisfaction | ||
| 960 | _aNew Delhi: Response books, 1999. | ||
| 969 | _aBooks | ||
| 909 | _p9303 (Shelf) Accn No.Item StatusAdd IdLocationItem Category9303ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c7011 _d7011 |
||