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| 005 | 20241204213531.0 | ||
| 008 | 241204b1984 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aCustomer satisfaction measurement _ba practica user's guide |
||
| 260 |
_aCheltenham _bStanley Thornes(publishers) ltd _c1984 |
||
| 690 | _aMarket research | ||
| 690 | _aCustomer satisfaction | ||
| 920 | _a6757libsysrecord: "Linear Card | ||
| 082 | _a658.812 PAG | ||
| 100 | _aPage, Keith | ||
| 300 | _accxi,920p | ||
| 945 | _aCustomer satisfaction measurement : a practica user's guide | ||
| 960 | _aCheltenham: Stanley Thornes(publishers) ltd, 1984. | ||
| 969 | _aBooks | ||
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