000 | 01003aam a2200205 4500 | ||
---|---|---|---|
005 | 20241204213523.0 | ||
008 | 241204b1998 xxu||||| |||| 00| 0 eng d | ||
040 | _aIMI, New Delhi | ||
245 |
_aOnline customer care _bapplying today's technology to achieve world-class customer interaction |
||
260 |
_aMilwankee _bASQ Quality Press _c1998 |
||
690 | _aConsumer satisfaction | ||
690 | _aBusiness enterprises - Computer networks | ||
690 | _aInternet advertising | ||
690 | _aInternet marketing | ||
690 | _aCustomer relations | ||
690 | _aTeleshopping | ||
690 | _aCustomer services - Management | ||
920 | _a6204libsysrecord: "Linear Card | ||
082 | _a658.8'12 CUS | ||
100 | _aCusack, Michael | ||
300 | _axiv, : 265p. | ||
500 | _aIncludes bibliographical references and index | ||
945 | _aOnline customer care : applying today's technology to achieve world-class customer interaction | ||
960 | _aMilwankee: ASQ Quality Press, 1998. | ||
969 | _aBooks | ||
909 | _p8719 (Shelf) Accn No.Item StatusAdd IdLocationItem Category8719ShelfC RESTRICTED_DOC N" | ||
999 |
_c6207 _d6207 |