| 000 | 00732aam a2200193 4500 | ||
|---|---|---|---|
| 005 | 20241204213502.0 | ||
| 008 | 241204b1995 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aThe customer only rings once _bmanaging telephone contact with your customers |
||
| 260 |
_alondon _bPitman publishing _c1995 |
||
| 690 | _aCustomer services | ||
| 690 | _atelemarketing | ||
| 920 | _a4919 | ||
| 082 | _a658.812 COC | ||
| 100 | _aCochrane,Pat | ||
| 300 | _aviii,184p : 24cm | ||
| 945 | _aThe customer only rings once : managing telephone contact with your customers | ||
| 960 | _alondon: Pitman publishing, 1995. | ||
| 969 | _aBooks | ||
| 909 | _p6504 (Shelf) Accn No.Item StatusAdd IdLocationItem Category6504ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c4921 _d4921 |
||