| 000 | 00773aam a2200217 4500 | ||
|---|---|---|---|
| 005 | 20241204213432.0 | ||
| 008 | 241204b1990 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aHow to win customers _cby Jacques Horovitz |
||
| 260 |
_aLondon _bPitman Publishing _c1990 |
||
| 690 | _aCustomer services Management aspects | ||
| 690 | _aCompanies | ||
| 920 | _a3141 | ||
| 082 | _a658.812 HOR | ||
| 100 | _aHorovitz, Jacques | ||
| 300 | _axii, : 106p. : 1990 | ||
| 400 | _v Bibliography/ P. 104 | ||
| 700 | _aLa gualite de service english | ||
| 945 | _aHow to win customers / by Jacques Horovitz | ||
| 960 | _aLondon: Pitman Publishing, 1990. | ||
| 969 | _aBooks | ||
| 909 | _p3315 (Shelf) Accn No.Item StatusAdd IdLocationItem Category3315ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c3142 _d3142 |
||