000 00622aam a2200193 4500
005 20241204213432.0
008 241204b1993 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aCreating customer loyalty
260 _aLondon
_bKogan Page
_c1993
690 _aCustomer relations
690 _aMarketing
920 _a3139
082 _a658.812 CRE
300 _a110p. : 22cm. 
400 _v Management action guides 
945 _aCreating customer loyalty 
960 _aLondon: Kogan Page, 1993. 
969 _aBooks 
909 _p4959 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category4959ShelfC RESTRICTED_DOC    N'
999 _c3140
_d3140