| 000 | 00707aam a2200205 4500 | ||
|---|---|---|---|
| 005 | 20241204213432.0 | ||
| 008 | 241204b1993 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 | _aCustomer - Focused marketing | ||
| 260 |
_aEngland _bMcGraw Hill _c1993 |
||
| 690 | _aCustomer satisfaction | ||
| 690 | _amarketing - Management | ||
| 920 | _a3138 | ||
| 082 | _a658.812 CHA | ||
| 100 | _aChaston, Ian | ||
| 300 | _aviii, : 222p. : 21cm. | ||
| 500 | _aIncludes bibliographical references and index | ||
| 945 | _aCustomer - Focused marketing | ||
| 960 | _aEngland: McGraw Hill, 1993. | ||
| 969 | _aBooks | ||
| 909 | _p4497 (Shelf) Accn No.Item StatusAdd IdLocationItem Category4497ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c3139 _d3139 |
||