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020 _a9780138286507
082 _a650.028563 SMI
_bSMI
100 _aSmith, Ross
245 _aThe AI revolution in customer service and support
_b: a practical guide to impactful deployment of AI to best serve your customers
260 _aNew Jersey:
_bPearson Education, Inc.,
_c2025.
300 _axix, 526p.
500 _aIncludes bibliographical references and index.
520 _aAI is having a profound impact on nearly every sector of the workforce. Huge professional and financial opportunities await in the key domains of computer networking, cybersecurity, IoT, and cloud computing. The AI Revolution in Networking, Cybersecurity, and Emerging Technologies will give you the edge you need to harness AI for your benefit. Learn how AI can efficiently identify shadow data, fortify security measures, generate predictive analytics in real time, and so much more. In this comprehensive guide, Cisco professionals Omar Santos, Samer Salam, and Hazim Dahir engage you in both AI application and theory through practical case studies and predictions of future trends, which makes this book not just a valuable guide for today, but an indispensable resource for tomorrow.
650 _a Artificial intelligence
650 _aInternet of things
650 _aAI Revolution
650 _aAI-Customer service support
650 _aAI revolution-customer support operation
700 _aCubino, Mayte
_eAuthor
700 _aMckeon, Emily
_eAuthor
942 _2ddc
_n0
_cC
999 _c30547
_d30547