000 00741aam a2200229 4500
005 20241204213950.0
008 241204b2022 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aCustomer relationship management
260 _aNew Delhi
_bPearson
_c2022
920 _a22585
020 _a9789354498565 
040 _aIMI, New Delhi 
082 _a658.812 PEE 
100 _aPeelen, Ed
300 _axvi, 433p 
500 _aIncludes index 
630 _aCustomer relationship management; CRM 
945 _aCustomer relationship management 
960 _aNew Delhi: Pearson, c2022. 
969 _aBooks 
909 _p21218 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category21218ShelfC21219IssuedC RESTRICTED_DOC    N'
999 _c22598
_d22598