| 000 | 00861aam a2200241 4500 | ||
|---|---|---|---|
| 005 | 20241204213939.0 | ||
| 008 | 241204b2005 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aCreating customer delight _bThe How and why of CRM _cby Rakesh Seth and Kirti Seth |
||
| 260 |
_aNew Delhi _bResponse Books _c2005 |
||
| 920 | _a21954 | ||
| 020 | _a9780761932963 | ||
| 040 | _aIMI, New Delhi | ||
| 082 | _a658.812 SET | ||
| 100 | _aSeth, Rakesh | ||
| 300 | _a154p | ||
| 500 | _aIncludes index | ||
| 630 | _aCustomer relations- Management | ||
| 700 | _aSeth, Kirti | ||
| 945 | _aCreating customer delight : The How and why of CRM / by Rakesh Seth and Kirti Seth | ||
| 960 | _aNew Delhi: Response Books, c2005. | ||
| 969 | _aBooks | ||
| 909 | _pG6823 (Shelf) Accn No.Item StatusAdd IdLocationItem CategoryG6823ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c21970 _d21970 |
||