000 00864aam a2200217 4500
005 20241204213934.0
008 241204b2002 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aCustomer relationship management
_ba step-by-step approach
_cby H Peeru Mohamed and A Sagadevan
260 _aNew Delhi
_bVikas Publishing House Pvt Ltd
_c2002
920 _a21649
040 _aIMI, New Delhi 
082 _a658.12 CUS
300 _axiii, 224p 
500 _aIncludes index 
630 _aCustomer relations - management 
700 _aSagadevan, A 
945 _aCustomer relationship management : a step-by-step approach / by H Peeru Mohamed and A Sagadevan 
960 _aNew Delhi: Vikas Publishing House Pvt Ltd., c2002. 
969 _aBooks 
909 _pG6476 (Shelf)      Accn No.Item StatusAdd IdLocationItem CategoryG6476ShelfC RESTRICTED_DOC    N'
999 _c21666
_d21666