000 00982aam a2200253 4500
005 20241204213929.0
008 241204b2019 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aCustomer innovation
_bDelivering a customer-led strategy for sustainable growth
_cby Marion Debruyne and Koen Tackx
260 _aNew Delhi
_bKogan Page
_c2019
920 _a21311
020 _a9780749484187 
040 _aIMI, New Delhi 
082 _a658.812 DEB 
100 _aDebruyne, Marion
250 _a2nd ed. 
300 _axiii, 250p 
500 _aIncludes index 
630 _aCustomer relations; Customer services; Strategic planning 
700 _aTackx, Koen 
945 _aCustomer innovation : Delivering a customer-led strategy for sustainable growth / by Marion Debruyne and Koen Tackx 
960 _aNew Delhi: Kogan Page, c2019. 
969 _aBooks 
909 _p20676 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category20676ShelfC RESTRICTED_DOC    N'
999 _c21328
_d21328