| 000 | 01038aam a2200241 4500 | ||
|---|---|---|---|
| 005 | 20241204213924.0 | ||
| 008 | 241204b2018 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aCustomer-driven transformation _bhow being design-led helps companies get the right services to market _cJoe Heapy, Oliver King James Samperi. |
||
| 260 |
_aLondon _bKogan page _c2018 |
||
| 690 | _aService industries | ||
| 690 | _aNew products | ||
| 690 | _aCustomer services | ||
| 920 | _a20982 | ||
| 020 | _a9780749483012 | ||
| 040 | _aIMI, New Delhi | ||
| 082 | _a658.812 HEA | ||
| 100 | _aHeapy, Joe | ||
| 300 | _axiii,200p | ||
| 500 | _aIncludes bibliographical references and index | ||
| 700 | _aKing, Oliver Samperi, James | ||
| 945 | _aCustomer-driven transformation : how being design-led helps companies get the right services to market / Joe Heapy, Oliver King James Samperi. | ||
| 960 | _aLondon: Kogan page, c2018. | ||
| 969 | _aBooks | ||
| 909 | _p20462 (Shelf) Accn No.Item StatusAdd IdLocationItem Category20462ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c21002 _d21002 |
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