000 00734aam a2200217 4500
005 20241204213911.0
008 241204b1997 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aStrategy and principles of service management
260 _aDelhi
_bIndian Publishers Distributors
_c1997
690 _aService Management
920 _a20175
020 _a8173410283 
040 _aIMI, New Delhi 
082 _a658 JIT 
100 _aJitendra, M.D
300 _avi, 390 
945 _aStrategy and principles of service management 
960 _aDelhi: Indian Publishers Distributors, 1997. 
969 _aBooks 
909 _pG5050 (Shelf)      Accn No.Item StatusAdd IdLocationItem CategoryG5050ShelfC RESTRICTED_DOC    N'
999 _c20196
_d20196