000 01032aam a2200205 4500
005 20241204213857.0
008 241204b2010 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aCustomer relationship management in banks
_bstrategies and model for banking CRM
_cBilal Afsar, Asim Reman, Rehmat Ullah Bangash
260 _aGermany
_bLAP LAMBERT Academic publishing AG & Co KG
_c2010
690 _aCustomer Relationship Management-Banks and banking
690 _aBanking CRM-Strategies and model
690 _aCRM-Banks and banking
690 _aBanks and banking-CRM
920 _a19366
082 _a332.10688 AFS 
100 _aAfsar, Bilal
300 _a76p 
700 _aRehman, Asim Bangash, Rehmat Ullah 
945 _aCustomer relationship management in banks : strategies and model for banking CRM / Bilal Afsar, Asim Reman, Rehmat Ullah Bangash 
960 _aGermany: LAP LAMBERT Academic publishing AG & Co. KG, c2010. 
969 _aBooks 
909 _p19337 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category19337ShelfC RESTRICTED_DOC    N'
999 _c19386
_d19386