| 000 | 00890aam a2200217 4500 | ||
|---|---|---|---|
| 005 | 20241204213851.0 | ||
| 008 | 241204b2003 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aCustomer relationship management _bperspectives from the marketplace _cby Simon Knox ...[et al] |
||
| 260 |
_aLondon _bRoutledge _c2003 |
||
| 690 | _aCRM- Case studies | ||
| 690 | _aCase study- customer relationship management | ||
| 690 | _aCustomer relations management | ||
| 920 | _a18961 | ||
| 082 | _a658.812 CUS | ||
| 250 | _aSpl. Indian ed. | ||
| 300 | _axxi, : 302p | ||
| 500 | _aIncludes index | ||
| 700 | _aKonx, Simon | ||
| 945 | _aCustomer relationship management : perspectives from the marketplace / by Simon Knox ...[et al] | ||
| 960 | _aLondon: Routledge, 2014 (c2003). | ||
| 969 | _aBooks | ||
| 909 | _p19148 (Issued) Accn No.Item StatusAdd IdLocationItem Category19148IssuedC RESTRICTED_DOC N' | ||
| 999 |
_c18981 _d18981 |
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