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| 040 | _aIMI, New Delhi | ||
| 040 | _c | ||
| 082 | _a658.812 CHA | ||
| 100 | _aChaturvedi, Mukesh | ||
| 245 |
_aCustomer relationship management _ban Indian perspective _cby Mukesh Chaturvedi and Abhinav Chaturvedi |
||
| 260 |
_aNew Delhi _bExcel Books |
||
| 300 | _a208p. | ||
| 690 | _aCustomer relationship management | ||
| 690 | _aCRM | ||
| 700 | _aChaturvedi, Abhinav | ||
| 942 |
_2ddc _cC _n0 |
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| 945 | _aCustomer relationship management : an Indian perspective / by Mukesh Chaturvedi and Abhinav Chaturvedi | ||
| 960 | _aNew Delhi: Excel Books | ||
| 999 |
_c18843 _d18843 |
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