000 00829aam a2200205 4500
005 20241204213831.0
008 241204b2012 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aThe hidden wealth of customers
_brealizing the untapped value of your most important asset
260 _aBoston
_bHarvard Business Review Press
_c2012
690 _aCustomer behavior
690 _aCustomer loyalty
690 _aCustomer relations
920 _a17772
082 _a658.8342 LEE 
100 _aLee, Bill
300 _a222p 
500 _aIncludes index 
945 _aThe hidden wealth of customers : realizing the untapped value of your most important asset 
960 _aBoston: Harvard Business Review Press, 2012. 
969 _aBooks 
909 _p18498 (Shelf)      Accn No.Item StatusAdd IdLocationItem Category18498ShelfC RESTRICTED_DOC    N'
999 _c17792
_d17792