| 000 | 01098aam a2200217 4500 | ||
|---|---|---|---|
| 005 | 20241204213831.0 | ||
| 008 | 241204b2011 xxu||||| |||| 00| 0 eng d | ||
| 040 | _aIMI, New Delhi | ||
| 245 |
_aThe ultimate question 2.0 _bhow net promoter companies thrive in a customer-Driven world _cFred Reichheld with Rob Markey |
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| 260 |
_aBoston _bHarvard Business Review Press _c2011 |
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| 690 | _aSocial media | ||
| 690 | _aNew market companies | ||
| 690 | _aSuccess in business | ||
| 690 | _aLeadership | ||
| 690 | _aEmployee loyalty | ||
| 690 | _aEmployee motivation | ||
| 690 | _aCustomer loyalty | ||
| 690 | _aCustomer satisfaction | ||
| 690 | _aCustomer relations | ||
| 920 | _a17770 | ||
| 082 | _a658.872 REI | ||
| 100 | _aReichheld, Fred | ||
| 300 | _axi, : 290p | ||
| 500 | _aincludes bibliographical references and index | ||
| 700 | _aMarkey, Rob Reichheld, Frederick F | ||
| 945 | _aThe ultimate question 2.0 : how net promoter companies thrive in a customer-Driven world / Fred Reichheld with Rob Markey | ||
| 960 | _aBoston: Harvard Business Review Press, c2011. | ||
| 969 | _aBooks | ||
| 909 | _p18499 (Shelf) Accn No.Item StatusAdd IdLocationItem Category18499ShelfC RESTRICTED_DOC N' | ||
| 999 |
_c17790 _d17790 |
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