000 00821aam a2200217 4500
005 20241204213827.0
008 241204b2003 xxu||||| |||| 00| 0 eng d
040 _aIMI, New Delhi
245 _aCustomer relationship management
_bgetting it Right!
260 _aNew Delhi
_bDorling Kindersley (India) pvt ltd
_c2003
690 _aCustomer Relatinship Management
690 _aCRM
920 _a17509
082 _a658.812 KIN 
100 _aKincaid, Judith W
300 _axxvii, : 480p 
400 _v Hewlett-packard Professional Books 
500 _aIncludes index 
945 _aCustomer relationship management : getting it Right! 
960 _aNew Delhi: Dorling Kindersley (India) pvt ltd, c2003. 
969 _aBooks 
909 _pG3372 (Shelf)      Accn No.Item StatusAdd IdLocationItem CategoryG3372ShelfC RESTRICTED_DOC    N'
999 _c17529
_d17529